Southern Sun Resorts ownership and the flexibility it affords is one of the best choices you will make for your family’s future holidays. To optimise the benefits of timeshare, we recommend that you familiarise yourself with the various options available to you.
You can bank your unit with SunSwop and do an exchange at a later stage or immediately. As a Southern Sun timeshare Owner, you are automatically a member of SunSwop, the exclusive exchange facility developed owned and managed by Tsogo Sun, which gives you access to its portfolio of worldwide Resorts. To find out more about your alternative holiday destinations and exchange opportunities, please contact SunSwop on 021 300 7740 , or Email: firstname.lastname@example.org
Another option available is the Rental Pool. If you are unable to use the week you own and you do not wish to exchange it for another period, you have the option of placing your week in the Resort Rental Pool. All weeks placed in the Resort Rental Pool share the proceeds of the rentals received for that specific week less an administration fee. If you wish to utilise the Rental Pool, kindly contact the Central Levy Office in writing, a minimum of 90 days in advance of the week you own. In addition ensure that the Central Levy Office confirms your request in writing. Finally your levy must be paid before the week can be placed in the Rental Pool.
You may also give your week to a friend or rent it out privately. In this case, kindly notify the Southern Sun Resorts Central Administration Office in writing with the name, address and telephone number of the people to whom you have given or rented your accommodation. Alternatively this can be done on line. The people with whom you have made this arrangement are also required to present a Guest Certificate from yourself upon arrival at the Resort. Please note that you may not rent out an exchange week.
As the registered Owner, you are responsible for the payment of your annual levy, irrespective of how you utilise your week. Levies are payable 90 days prior to occupation, if you wish to occupy your timeshare week or to place your week in the Resort Rental Pool. However should you choose to Deposit your week, levies must be paid prior to your unit being released for depositing by the Central Levy Office to SunSwop. Similarly, private arrangement confirmations can only be confirmed once the levy has been paid. Please contact the Central Levy Office for assistance in this regard.
If you wish to Deposit next year’s week, a levy payment based on the current levy is payable before the Deposit can be confirmed. Kindly request a Pro Forma invoice from the Central Levy Office. Any shortfall in the levy will be due when the levy statement for the following year is issued.
For further information on the Rental pool, Levy accounts and Resort facilities, contact the Central Office on (031) 561-2204.
Should you wish to update your personal information, pay your levy or view your account, click here